mailhive - a digital transitions inc subsidiary
By signing up with mailhive, a subsidiary of Digital Transitions Inc., you agree to the following terms and conditions.
1.) You, the end user maintain ownership of your emails from the start date with mailhive, to 1 month (30 days) after you cancel your service(s) with us.
2.) You understand that after cancellation, you will be able to obtain / migration your email away to another provider. After 30 days, mailhive will delete all email and archives we maintain from our servers, forever rendering them destroyed.
3.) You understand that in order for mailhive to help and offer tech support to you, the end user, we capture the following information based on our requirements:
a.) Your email address
b.) Your external WAN IP address
c.) Your name
d.) Your domain
e.) Your phone number
f.) In order for you to obtain help, you understand and agree to signing up and creating an account at https://mailhive.ca/support thereby allowing you to create and update support tickets on an as need basis.
g.) You acknowledge that we do our best to thwart attacks from outside locations, but from time to time, we are forced to block entire country segments (i.e. Japan) until attacks calm down
h.) You acknowledge that we maintain sets of your data in live production email data, in logical volume snapshots, in remote backup subsets and in quickly accessible format to restore emails quickly.
i.) You acknowledge that we maintain step of your archive data (if subscribed) and that you can retrieve up to 7 years of email data from a URL that will be provided to you at time of setup on our end.
j.) You acknowledge that we maintain sets of your archive data on the Archie server as well in subsets of archival data for restore.
k.) You will not willfully use our services for anything nefarious or illegal. You also Agree that should you be caught using our services for anything other than email platform collaboration or archive services, your account may be immediately suspended and all accounts disabled.
l.) You acknowledge that we will never hand over your email or archive data to any authorities not sovereign to Canada
m.) You acknowledge that we will never hand over your email or Archive data to any Canadian authorities without written instructions by way of a legally binding document from a judge or court of law.
n.) You agree to never slander or purjure our name or services we offer. You agree that it's best in the interest of both parties to work through any issues together.
o.) You agree that mailhive and it's dedicated staff are awesome!